Shipping and Delivery
Ebest store provides you with the best shopping experience. We can deliver anywhere in the Nigeria and Ghana.
To determine the applicable shipping fees for the items in your Cart:
- Select Proceed to Checkout
- Select or add your Shipping details
- Scroll downward, Shipping preference with appropriate shipping cost will be displayed
Shipping fees will vary depending on: Location, Size of the item and your Shipping preference (Door Delivery / Post office).
Mostly we make use of the most convenient logistic company in Nigeria.
Ebest Mall will not be liable for any loss or expenses incurred by any customer due to any delay in the delivery of the Products if the delay in delivering or failure to deliver is wholly or partly caused by circumstances beyond our control.
Once order is shipped, an email will be sent to inform the customer of expected delivery date. We will keep you updated by email if there are any delays to the delivery date.
All Products will be sent to the delivery address provided by customer during the Order process. Orders paid with credit cards will only be delivered to the corresponding address inputted during checkout. Risks that may come with the ordered products (including but not limited to : loss and/or damage to the products) shall pass to the customer as soon as the products are delivered to the delivery address specified in your order.
Whenever delivery is not made possible because nobody was present at the relevant address at the time of delivery, the products will be returned to Ebest Mall office.
Upon receipt of the returned Products, an attempt will be made to contact the the customer via customer’s mobile number with regards to a possible reshipment at the customer’s cost.
Customer has the duty to contact the courier to agree upon a date and location to pick the products up after the failure of delivery.
If contact has not been made with the customer within a reasonable time, Ebest Mall will make a refund of the cost of the item to the customer after which Ebest Mall will no longer be liable to the Member with regards to the relevant sale.